Privacy policy

Who we are

Quizola operates quizola.co.uk as a UK-based business. If you have any data protection questions, contact hello@quizola.co.uk.

What we collect

Depending on how you use the product, we may collect:

• Email address for login, account management, downloads, and subscription delivery.
• Payment and billing state via Stripe. We do not store full card details on our own servers.
• Account and quiz usage data needed to provide entitlements, history, and repeat-safe product features.
• Support information that you submit through the contact form or by email.
• Technical information such as IP address, browser information, and service logs for security and diagnostics.
• Analytics data where deployed through Google Tag Manager and related measurement tooling.

How we use that data

• To create and manage your Quizola account.
• To deliver purchased packs, subscription access, and customer billing features.
• To run quiz-generation history, entitlement checks, and support workflows.
• To respond to queries and fix service issues.
• To improve the product using aggregated operational and analytics signals.
• To comply with legal, tax, accounting, and fraud-prevention obligations.

Legal bases

• Contract performance for orders, subscriptions, account access, and product delivery.
• Legitimate interests for security, service quality, operational logs, and core analytics.
• Consent where a specific optional marketing or communications permission is requested.

Third parties

• Stripe processes payments and subscription state. See Stripe's privacy policy.
• Google services may process measurement data where analytics tooling is active.
• Hosting and infrastructure providers may process operational data needed to serve the product securely.

Retention

We retain records for as long as they are needed to operate the service and satisfy legal obligations. Order and billing records may be retained for accounting and compliance periods even after an account stops being active.

Your rights

Under applicable UK data protection law, you may have rights to access, correct, erase, object to, or restrict certain processing, and to request portability where relevant. You may also complain to the ICO.

Contact

For privacy requests, email hello@quizola.co.uk or use the contact page.