Privacy Policy

Last updated: May 2026

Who We Are

Quizola ("we", "us") operates the website quizola.co.uk. We are a UK-based business. For any data protection queries, contact us at hello@quizola.co.uk.

What We Collect

We collect the following personal data when you use our service:

  • Email address — to send your download link and, if subscribed, weekly packs.
  • Payment information — processed by Stripe. We do not store card details on our servers. Stripe's privacy policy applies to payment data.
  • IP address and browser information — collected automatically via server logs for security and analytics purposes.
  • Usage data — via Google Analytics 4 and Google Tag Manager (page views, click events). This data is aggregated and anonymised.

How We Use Your Data

  • To deliver your quiz pack download link by email.
  • To manage your subscription and send weekly packs (subscribers only).
  • To respond to support enquiries.
  • To improve the website using anonymised analytics.
  • To comply with legal obligations.

We do not sell your personal data to third parties. We do not send marketing emails without your consent.

Legal Basis for Processing (UK GDPR)

  • Contract performance — processing your order and delivering your pack.
  • Legitimate interests — analytics, security logging, fraud prevention.
  • Consent — any marketing communications you explicitly opt into.

Cookies

We use the following cookies:

  • Session cookies — to maintain your login state. These expire when you close your browser.
  • Google Analytics 4 / GTM — analytics cookies to understand how visitors use the site. You can opt out via your browser settings or a GA opt-out extension.

Third Parties

  • Stripe — payment processing. Stripe's privacy policy: stripe.com/gb/privacy
  • Google Analytics / GTM — usage analytics. Google's privacy policy applies.
  • IONOS — hosting provider. Your data is stored on EU-based servers.

Data Retention

We retain order records (email, pack purchased, download count) for 7 years for accounting and legal compliance. Analytics data is retained per Google's default retention policies. You can request deletion at any time.

Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to processing based on legitimate interests.
  • Request data portability.
  • Lodge a complaint with the ICO (ico.org.uk).

To exercise any of these rights, email hello@quizola.co.uk. We will respond within 30 days.

Changes to This Policy

We may update this policy from time to time. Material changes will be notified by email to subscribers. The "last updated" date at the top reflects the most recent revision.

Contact

Questions about this policy? Email hello@quizola.co.uk or use our contact form.